Privacy Statement
We collect and store the information you provide us – your address, email, phone number – when you make your order. If you choose not to pay for the order, we still keep the information you provided for future reference, just in case you want to check what you ordered and pay later.
This information is stored on our secure server. We do not show or share this information with anybody but you – the person who provided it.
You can always check your order using the order number we sent you. Please keep this order number safe and do not share it with anybody.
We do not collect or store your payment details. Your payment is processed by a Secure Payment Gateway using encryption compliant with the best secure internet payment standards.
You can find out about these gateways safety here:
How we use your information
- We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
- We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
- You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
- We may ask you for your feedback / testimonial after your order is completed. We will ask for your consent to use your feedback (make it visible on our site) and we never use your full name, only your first name and state. We may use your company name if you provide itand allow us to use it.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
How long we keep your details
- If you create an account on Bed Linen Online website, we’ll keep your details as long as you are using your account. You will be able to sign into your account, edit your details and delete your account.
- If you do not use your account for more than a year it will be deleted automatically and all your details will be erased.
- If you did not create an account (purchased as a guest) the personal details in your order will be kept for 1 month and then erased.
Cookies
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to ‘remember’ you and your preferences, either for a single visit through a ’session cookie’ or for multiple repeat visits using a ‘persistent cookie’. They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in.
Our website uses cookies to remember your choices while you shop (the products you put into your shopping cart) and to analyse website traffic. The shopping cookie expires once the session is closed – when you check out your shopping cart or, if you did not check out, for 2 days after your visit in case you want to continue shopping.
Login cookies in WordPress expire every 15 days. When a user leaves a comment on a WordPress powered website, WordPress automatically sets a cookie containing user’s name, email address, and URL. This cookie allows WordPress to automatically fill username, email, and URL fields on the user’s subsequent visits.